Support Services

HLES, Inc. has a wide array of assessment, planning, training and implementation activities which we offer to our clients to supplement and support our E.D. staffing services. Those include:

• Credential verification of physicians that meet NCQA standards
• CME funding for all full-time physicians of HLES
• Documentation Templates - Physician & Nursing
• Documentation Compliance
• Patient Flow Design
• Triage Process
• Assessment/Treatment Protocols
• Transfer Considerations
• Policy and Procedure Development
• EMTALA
• Regulation Compliance: State and JCAHO
• Performance Improvement (QI)
• Patient Satisfaction
• Chart and billing review
• HIPAA